Frequently Asked Questions
Everything you need to know about shopping with Showcase.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return authorization.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Showcase products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
Can I change or cancel my order?
Orders can be changed or canceled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be modified.