Returns & Exchanges
At Showcase, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are attached to maintain eligibility for a full refund.
- 3.Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.